This logo denotes the times I have spent remotely creating great partnerships with rural and remote owners.

Hello! and Welcome

Rural, Urban & Remote Relief Management

Better Results. Better Business.

richard@rmtsolutions.com.au

0412 567 214

RMT Solutions' Richard Temple provides quality Hotel/Motel Relief Management solutions

RMT Solutions and Richard Temple provides flexible and tailored relief management solutions to the rural and remote hotel/motel sector. I have the experience and expertise to identify the challenges and opportunities with incumbent onsite management efficiency and I can also implement strategies to improve performance and profitability.

Top-performing hospitality professional with notable expertise in managing motel and hotel operations. Specialise in hospitality consultancy, guiding companies on how to capitalise on new and extended business opportunities, while focusing on customer satisfaction and retention. Well-versed in hiring and training high performing employees, to execute strategic plans that increase revenues while exceeding guest satisfaction. Strong awareness and understanding of HACCP and Food Act 2006.

Need to know more, check my availability and get in touch.

I look forward to meeting you.

Richard M Temple

Relief Management for Motels & Hotels

RMT Solutions is a hospitality company that provides quality relief for the Tourism and Hospitality Industry, with an excellent reputation as a supplier of short term, semi-permanent and long-term relief throughout Australia

  • Various Locations throughout Australia
  • Competitive Daily Rates
  • 25 Years Hospitality Management experience
  • Operational understating of motel/hotel operations including housekeeping, maintenance, food & beverage, and reception departments
  • Excellent communication and interpersonal skills with exceptional customer service skills
  • First Aid Certificate
  • National Police Check

Recently bought a Motel?

Everyone needs a break from time to time. I provide roving relief for short-midterm assignments

Have you just bought a motel and need assistance in setting up your new business? I can  project manage and provide confluence in keeping with your ideas and strategies and use those to form a comprehensive and seamless process in line with your profile and goals. 

Remote Hotel/Motel Relief Management

Services & Skills

What I Offer

Sales & Marketing

I take care of your business and utilise the time I am at your property to continue the revenue stream whilst your away.

My skills are extensive, and I offer great flexibility in front office, restaurant operations and housekeeping.

Revenue Management

  • OTA’s
  • GDS
  • CRS

Channel Management

  • Siteminder

Property Management systems

  • Guestpoint
  • RMS
  • Medallion
  • Satin

Labour & Amenities Costs

One of the most important pieces of the pie is managing our labour costs. Time management is important and how you manage from the front will determine how much you save or spend in labour dollars.

Rostering and costing shouldn’t be hard and its all about the bottom line.

There are lots of ways to increase your net profit without forgoing your level of quality and customer experience.

Restaurant, Conferences and Bars

Im guest centric and always willing to go above and beyond.

With many years’ experience in large and medium size hotels motels and resorts I can help deliver the awesome guest experience in:

  • Menu design and concepts
  • Bar operations
  • Wine knowledge
  • Cocktail knowledge and Cocktail events
  • Suppliers
  • Staff Training

Front Office

A Seamless guest experience is always important, particularly from the time we check them in!

There are ways to limit the guest time at the counter and process their profile effortlessly with the biggest of smiles.

A smart office and defined procedures can save time and increase productivity.

Cash Flow

Money Money Money!

That’s why we do what we do isn’t it?

Keeping your cash flow coming in is of the utmost importance.

I can help balance your debtors and reconcile ledgers.

Are you not getting paid on time from companies and agents? I negotiate for you. Let me help.

Refurbishment

Customer satisfaction is important, and today’s client is perceptive and know what they like!

Regeneracy, renovation and renewal can add real value and increase your bookings!

I can add value to your projects from small room upgrades to full refurbishment.

Testimonials & Reviews

What people are saying

Steve and Lisa GraceSeasons Hotel, Newman WA
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“As the former owners of a large remote hotel, we are no strangers to the difficulties associated with employing, and relying upon, management level staff. Being absentee owners, we placed our confidence in Richard Temple to manage our business operations and to oversee the recent sale of our property. We can’t speak highly enough of Richard’s commitment to Seasons Hotel and his knowledge of our industry”.
Longreach Motor Inn QLD
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“We have used Richard’s Relief Management Services for relief management at our Longreach Motel. Richard goes above and beyond to meet all requirements of running the motel. Anything that needs tending to is done right away so that there is no interruption to our business. All of his work and dealing with guests & staff is done so in a highly professional manner. We would recommend Richard to any business”.
Aberdeen Motel Dubbo, NSW
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“We would not hesitate to recommend Richard , who excels in all aspects of relief management. He is a singlehanded operator who has very capably provided relief management for our Motel. He is honest and extremely reliable, with the ability to get along with everyone. Richard’s wealth of experience allows him to easily adapt and fully understand your day-to-day operations. Employ Richard and you won’t be disappointed in fact you’ll want to book him again”.
Andrew McIntoshRules Club, Wagga Wagga
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The Rules Club engaged Richard for a period between our old accommodation manager resigning and finding a replacement. We needed somebody who was experienced and could hit the ground running. Richard was that person! He stepped into the role with a minimum of fuss and has been outstanding. I have found Richard to be friendly, communicative, efficient, and dedicated. Based on my experience I would have no hesitation in recommending Richard.
Staff member - Quality Hotel Wagga
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Hi Richard, I just wanted to say thank you for everything you have done and you will be greatly missed! It was so nice to have met you and everyone really flourished here with your vibrant and cheerful personality. Take care and bye for now. 🥰
Michelle FlynnCompany Director
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"I have been working with Richard for over 20years and no matter what challenge I have presented to Richard he has handled it as a true hospitality industry professional. His attention to detail, ability to identify cost saving measures and increase average spend or rate is amazing. He is always a breath of fresh air for both staff and guests alike. I have the highest respect and recommendations for Richard - no job too big or small as he'll give it his all."
Jennifer McMahon
Jennifer McMahon
Guest
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Richard is a very thoughtful host. The accommodation was very comfortable and you do leave the property feeling like you have been thoroughly looked after during your stay.

News from the Road

Great Relief Motel Management

Relief Manager

Great Motel Relief 2023

Motel Relief Management

There will always be a need to sell, whether a product or service.
My goal in marketing RMT Solutions is to close the gap in good to great relief and motel management. Providing the best service and partnering with my valued clients. The aim is to become familiar with and understand my clients, their customers, and where my service fits and sells itself. Marketing should ideally result in a client ready to take the leap of faith and incorporate relief management into their busy schedule. Client retention is critical.
Better Results, Smarter Thinking, Better Business, Great Partners
#business #management #motelrelief #motels #hotels
www.rmtsolutions.com.au
https://www.facebook.com/reliefmanagermotel/

Quality Hotel Relief

Life on the Road

Please contact me if you would like more information about what I do, where I go and services I can offer you    Relief Life on the road     

Book your relief manager today!

What sets RMT Solutions apart?

  • Flexibility
  • Honesty
  • Integrity
  • Passion
  • Customer Service Excellence

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Today

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Quality Motel Relief Management 2024

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Introduction RMT Solutions is a hospitality company that provides quality management solutions for the Tourism and Hospitality Industry, with an excellent reputation as a supplier of short-term, semi-permanent, and long-term […]

Relief Management Dubbo March 2023

Aberdeen Motel Dubbo 25 Cobra Street, Dubbo

Currently on relief assignment in Dubbo Margo and Gary operate this lovely motel and enjoy great reviews. I'm only too pleased to come back and provide some relief for them […]

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